Informal resolution and formal adjudication of consumer complaints by a licensing authority : a case study

Informal resolution and formal adjudication of consumer complaints by a licensing authority : a case study

Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1980. === MICROFICHE COPY AVAILABLE IN ARCHIVES AND ROTCH. === Includes bibliographical references. === by Richard Alan Daynard. === Ph.D.

Bibliographic Details
Main Author: Daynard, Richard Alan
Other Authors: Suzann R. Thomas and Leonard G. Buckle.
Format: Others
Language:English
Published: Massachusetts Institute of Technology 2012
Subjects:
Urban Studies and Planning.
Consumer protection Case studies
Consumer protection New York (State) New York
House construction Law and legislation New York (State) New York
Dwellings Remodeling Law and legislation New York (State) New York
Online Access:http://hdl.handle.net/1721.1/73234

Internet

http://hdl.handle.net/1721.1/73234

Similar Items