The alignment of performance indicators within the Overstrand Local Municipality : determining the role of management / Susanna Gertruida Reyneke
This study investigates the role of managers, especially senior managers, with respect to the alignment of individual and institutional performance indicators in the Overstrand Local Municipality. Service delivery is an important issue for South African municipalities and is directly linked to perfo...
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| Language: | en |
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2015
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| Online Access: | http://hdl.handle.net/10394/13962 |