The use of emotional intelligence in the management of resistance to change by MBA students of the North-West University, Potchefstroom Campus / by Elmari Prinsloo
Even though change is regarded as a natural phenomenon, the rate of change seems to hasten in many activities, especially for organisations to survive and remain competitive. This can be complex and exhausting, and individuals' emotional experiences may influence their behaviours and attitudes,...
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North-West University
2009
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| Online Access: | http://hdl.handle.net/10394/2657 |