The perception of service quality of Pasdec Automotive Technologies / G.S. Fourie
The scope of this research study focuses on measuring service quality amongst customers of Pasdec Automotive Technologies. The research objectives were: Identify the relevant service quality dimensions Investigate perceptions towards the overall level of service quality as well as across the dimensi...
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North-West University
2009
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| Online Access: | http://hdl.handle.net/10394/754 |