Measuring student satisfaction with the service processes of selected student educational support services at Everett Community College
The era of "customer satisfaction" brings students to colleges who are increasingly identifying themselves as customers. Competition among a growing number of institutions and learning organizations is sharpening the desire of institutions to deliver high quality service in order to attrac...
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| Language: | en_US |
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2012
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| Online Access: | http://hdl.handle.net/1957/34304 |