Propuesta de mejora en el proceso de atención de solicitudes de trabajo en las redes energizadas de una empresa de distribución eléctrica
The aim of this report is to show a proposal to consider improvements in the process of custom service in an electricity distribution company and thus to deliver the best customer service between an establish time frame. This proposal will be made following the methodology PEVA (planning, executing,...
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| Format: | Others |
| Language: | Spanish |
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Universidad Peruana de Ciencias Aplicadas (UPC)
2016
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| Online Access: | http://hdl.handle.net/10757/593157 |