Model for Improving Post-sales Processes Applying Lean Thinking to Reduce Vehicle Delivery Times at an Automotive Company

Model for Improving Post-sales Processes Applying Lean Thinking to Reduce Vehicle Delivery Times at an Automotive Company

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. === This paper proposes the application and implementation of the lean thinking methodology at a company dedicated to selling vehicles, spare parts, an...

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Bibliographic Details
Main Authors: Vizcarra, Osben, Sotelo, Fernando, Raymundo, Carlos, Dominguez, Francisco
Format: Article
Language:English
Published: Springer Verlag 2021
Subjects:
5S Methodology
Lean services
Operational performance
PDCA cycle
Value stream mapping
Online Access:http://hdl.handle.net/10757/656136

Internet

http://hdl.handle.net/10757/656136

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