Agile Logistics Management Model to Reduce Service Times and Improve Processes Using Lean Service Methodology in Companies in the Electrical Sector

Agile Logistics Management Model to Reduce Service Times and Improve Processes Using Lean Service Methodology in Companies in the Electrical Sector

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. === In recent years, according to Osinergmin, the production of electrical energy has increased up to 2.4%. This sector represents 1.5% of GDP and enco...

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Bibliographic Details
Main Authors: Palomino, Viviana Barriga, Raffo, Sotelo, Fernando, Juan Luis
Format: Article
Language:English
Published: Institute of Electrical and Electronics Engineers Inc. 2021
Subjects:
customer satisfaction
improvement process
lean service
process management
Online Access:http://hdl.handle.net/10757/657333

Internet

http://hdl.handle.net/10757/657333

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