Digital Strategies Senior Bank Executives in Mauritius use to Improve Customer Service
<p> Customers’ use of digital banking has reshaped traditional banking, and senior level bank executives must know how to leverage this innovation to improve customer service to increase profitability. Using the technology acceptance model as the conceptual framework, the purpose of...
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| Language: | EN |
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Walden University
2018
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| Online Access: | http://pqdtopen.proquest.com/#viewpdf?dispub=13422561 |