Consulting report – servicios call center del Perú s.a. improvement of the management model of the Oncosalud platform
Servicios Call Center del Perú’s major external market client, Oncosalud, accounts for up to nine percent of the company’s total revenues and is thus a strategic partner. This consultancy project focuses on generating an effective and sustainable solution to the decrease in the sales per hour and...
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| Format: | Dissertation |
| Language: | English |
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Pontificia Universidad Católica del Perú
2018
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| Online Access: | http://hdl.handle.net/20.500.12404/12727 |