Workplace Learning of Canadian Retail Bank Branch Workers in Conditions of Organizational Restructuring
This thesis examines retail bank workers’ informal learning practices in a major Canadian bank under conditions of rapid organizational restructuring and ongoing automation during the mid- to late-1990s. Based on a national survey of bank workers’ learning practices and ethnographic fieldwork in thr...
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Language: | en_ca |
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2012
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Online Access: | http://hdl.handle.net/1807/32449 |