Workplace Learning of Canadian Retail Bank Branch Workers in Conditions of Organizational Restructuring

This thesis examines retail bank workers’ informal learning practices in a major Canadian bank under conditions of rapid organizational restructuring and ongoing automation during the mid- to late-1990s. Based on a national survey of bank workers’ learning practices and ethnographic fieldwork in thr...

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Bibliographic Details
Main Author: Mitchell, Laura E.
Other Authors: Livingstone, David W.
Language:en_ca
Published: 2012
Subjects:
Online Access:http://hdl.handle.net/1807/32449