The Empirical Study on Service Quality of Department Store
碩士 === 國立中山大學 === 企業管理研究所 === 81 === The purpose of this study was to find the critical factors which determine the service quality of department store and the measurement of service quality and the relationships between service quality and customer loyal...
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
1993
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| Online Access: | http://ndltd.ncl.edu.tw/handle/06646692979032018951 |