Research On the Customer Service and Service Quality Between Frozen-Food Distribution Centers and Convenience Stores
碩士 === 國立臺灣大學 === 商學系 === 84 === This research focuses on the customer service and service quality of frozen-food distribution centers.The empirical research takes convenience stores as the customer samples.Being modified from the PZB model, this research...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
1996
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| Online Access: | http://ndltd.ncl.edu.tw/handle/18218687933293828364 |