An Intelligent Customer Complaints Handling Diagnosis System -- Using Braking System as an Example
碩士 === 義守大學 === 管理科學研究所 === 85 === Customer response for your product is the best indicator of the performance of quality control. Any complaint, which represents defection of quality control, usually means loss of the customer''s rights and damage of company''s reputation. Cus...
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| Format: | Others |
| Language: | zh-TW |
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1997
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| Online Access: | http://ndltd.ncl.edu.tw/handle/02642422367496260002 |