A Study of Telecommunication Service Quality -- A Case of Taichung
碩士 === 靜宜大學 === 管理科學研究所 === 85 === With the rapid development of the service business in recent years, the study of service quality becomes more and more important. It is diffficult to quantify the concept about quality of service until the development of SERVQUAL by three scholars, P.Z.B. However...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
1997
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| Online Access: | http://ndltd.ncl.edu.tw/handle/60710273293416943747 |