A Strategic Model of Customer Service for International Express Delivery Service in Taiwan
碩士 === 國立臺灣大學 === 商學研究所 === 86 === As global competition becomes more intensified, the international express delivery service providers have identified how to provide customer service more efficiently and increase customer satisfaction to be their major c...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
1998
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| Online Access: | http://ndltd.ncl.edu.tw/handle/36864195150753178129 |