Transformational Leadership, Leader-member Exchange, Person-Organization Fit and Job Satisfaction, Organizational Citizenship Behavior - An Empirical Study on Banking Industry

• Main Authors: Liu, Shan-Yu, 劉珊宇
• Other Authors: Chen, Y.-S.
• Format: Others
• Language: zh-TW
• Published: 1998
• Online Access: http://ndltd.ncl.edu.tw/handle/12269923890168189876

碩士 === 淡江大學 === 管理科學研究所 === 86 === 　　Organizational citizenship behavior (OCB) refers to discretionary contributions that are organizationally related, but are neither explicitly required nor contractually rewarded by the organization, yet nevertheless contribute to its effective functioning OCB provides the flexibility that organizations need to work through the myriad of unforeseen contingencies. 　　The purpose of this study to understand the relationships among Leader behavior, value fit, organizational citizenship behavior. According to article OCB''s be encouraged by specific leader behaviors, either Transformational Leadership or Leader-member Exchange. And the results of previous literature also support value congruence is antecedent to employee behaviors. So what''s the impact of employee in implementing OCB? How does factor play an role on OCB? Or we predict that the effect of Leader behavior, P-O fit on OCBs will be indirect through job satisfaction? 　　The sample for this study was drawn from 405 individuals at Top 100 Back in Taiwan. The conclusions are as follows: 　　1.Transformational leadership, Leader-member exchange, Person-Organizatin Fit will positively affect Job satisfaction. 　　2.Transformational leadership will positively affect employess'' OCB and four dimensions of OCB, whicn are identifying with the organization, helping associates, working hard and abiding by the law, and self-substantialnesss. 　　3.Leader-member exchange will positively affect employees'' OCB and three dimensions of OCB, which are identifying with the organization, helping associates, working hard and abiding by the law. 　　4.Person-Organization Fit will positively affect employees'' OCB and six dimensions of OCB. 　　5.Transformational leadership, Leader-member exchange, Person-Organization Fit on OCB will be indirect through job satisfaction.