A Study of the Emotional Labor, Outcomes of Organizational Behavior and Human Resources Management Practices

碩士 === 國立雲林科技大學 === 企業管理研究所 === 86 === With the blossoming of the service industry, the emotion has beenconsidered as a product for selling. Organizations also began to thinkhow to take advantage of the Human Resource Management of Emotional Labor (HRMOEL) to build up and maintain the display rule,...

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Bibliographic Details
Main Authors: Chang Hsiao-Yu, 張曉毓
Other Authors: Shang-Ping Lin
Format: Others
Language:zh-TW
Published: 1998
Online Access:http://ndltd.ncl.edu.tw/handle/63640083940093575799