The Research of Service Quality and Customer''''s Satisfied Degree in Drugstores－Cases of Chain Drugstores in Taipei
碩士 === 銘傳大學 === 管理科學研究所 === 87 === The owner of drugstore realizes that service quality is important, but a variety of service qualities often makes him headachy. Because the fund used for service quality is limited, he must judge which action or improvement about service quality is worth investing...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
1999
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| Online Access: | http://ndltd.ncl.edu.tw/handle/08636513201335886038 |