A study of portal site service quality - Using search web as an example
碩士 === 國立臺灣科技大學 === 管理研究所企業管理學程 === 87 === In this study we use PZB model to evaluate the service quality of search web. By collecting the finding of information service, we conduct six dimensions to evaluate the service quality of search web. And looking for the criteria which the search web compet...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
1999
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/07779465657857781334 |