Emotional labor, Coping strategies, Social support, and Emotion exhaustion: internal relation of recreation and hotel industrial
碩士 === 國立雲林科技大學 === 企業管理技術研究所 === 87 === Emotional labor involving regulated displays of emotion posses three characteristics: (1) providing voice or facial contact with the public, (2) being required to produce an emotional state or reaction in the customer, and (3) emotional activities being contr...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
1999
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| Online Access: | http://ndltd.ncl.edu.tw/handle/52715483885340043825 |