A Study on the Relationship among the Hotel Service Quality, Guests'' Satisfaction and the Desire to return

碩士 === 長榮管理學院 === 經營管理研究所 === 88 === Abstract In recently year, more and more international hotels were established in Taiwan. According to the abstract of hotel operation statistics, January 2000: the top five occupancy rates of Taiwan hotels are Grand Formosa Regent Taipei, The Leofoo,...

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Bibliographic Details
Main Authors: Lin Tien-yu, 林恬予
Other Authors: Wang, Zhong-ming
Format: Others
Language:zh-TW
Published: 2000
Online Access:http://ndltd.ncl.edu.tw/handle/44236230733181866557