A study on decision system design of logistical service quality evaluation

碩士 === 大葉大學 === 資訊管理研究所 === 88 === Service quality measurement is an important issue for logistical system. In general, the service quality measurement problem is adhered to uncertain and subjective data, and fuzzy set theory is adequate to deal with it. In the measurement process, it consists of bo...

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Bibliographic Details
Main Authors: Hung-Tsang Yu, 俞宏昌
Other Authors: chen-Tung Chen
Format: Others
Language:zh-TW
Published: 2000
Online Access:http://ndltd.ncl.edu.tw/handle/91128366347316966413