A study on decision system design of logistical service quality evaluation
碩士 === 大葉大學 === 資訊管理研究所 === 88 === Service quality measurement is an important issue for logistical system. In general, the service quality measurement problem is adhered to uncertain and subjective data, and fuzzy set theory is adequate to deal with it. In the measurement process, it consists of bo...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2000
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Online Access: | http://ndltd.ncl.edu.tw/handle/91128366347316966413 |