Investigating the Relationship between Relationship Marketing of E-commerce and Customers'' Overall Satisfaction

碩士 === 銘傳大學 === 國際企業管理研究所 === 88 === Past research indicated that administering relationship marketing is important to cultivate competitiveness since holding old customers can increase profit and decrease cost for enterprises. Additionally, because e-commerce changes the ways of competition, the ma...

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Bibliographic Details
Main Authors: Yi-ling Chen, 陳怡伶
Other Authors: Hung-chang Chiu
Format: Others
Language:zh-TW
Published: 2000
Online Access:http://ndltd.ncl.edu.tw/handle/14841702186475637160