A Virtual Intelligent Customer-service Model applied to Electronic Commerce

碩士 === 東海大學 === 工業工程學系 === 88 === One of the most important steps in consumer behavior procedures is the information search. In addition, the development of information technology (IT) has made electronic commerce (EC) possible and flourishing. People could get information and shop from Internet mor...

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Bibliographic Details
Main Authors: Yil-Ju Szu, 施怡如
Other Authors: Ping-Teng Chang
Format: Others
Language:zh-TW
Published: 2000
Online Access:http://ndltd.ncl.edu.tw/handle/87124718448390128028