The Application of Fuzzy Set Theory on The Hospital Service Quality Satisfacation
碩士 === 國立臺北科技大學 === 生產系統工程與管理研究所 === 88 === In recent years, Hospital service quality is getting more attention. Due to the implementation of healthy insurance policy by government, people demands higher quality and better service from hospital. How to increase customer satisfaction and to improve s...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2000
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| Online Access: | http://ndltd.ncl.edu.tw/handle/78840755321709425786 |