A Study on The Customers Service Quality of Expectation And Satisfaction —The Computer Retail Sales As A Case

碩士 === 國立中正大學 === 企業管理研究所 === 89 === Near year of science and technology to go to a gift. Computer information technology develops increasingly vigorous. But as well as to bring about computer retail sales to be in increasingly keep competition environment.Economical quick to develop, a national edu...

Full description

Bibliographic Details
Main Authors: Cheng-Wen Tseng, 曾正文
Other Authors: Jen-Hung Wang
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/83252133265237593407