A Study of Portal Site Personalized Service Quality

碩士 === 國立交通大學 === 工業工程與管理系 === 89 === Traditional service delivery systems and business transactions are usually processed in a person-to-person manner. The rise and development of internet provide another way of delivering service. In internet service, the level of personal contact is much less tha...

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Bibliographic Details
Main Authors: Chien-Hung Cho, 卓建宏
Other Authors: Chiu-Yung Tai
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/45568009512258031388