A Study of Portal Site Personalized Service Quality
碩士 === 國立交通大學 === 工業工程與管理系 === 89 === Traditional service delivery systems and business transactions are usually processed in a person-to-person manner. The rise and development of internet provide another way of delivering service. In internet service, the level of personal contact is much less tha...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2001
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Online Access: | http://ndltd.ncl.edu.tw/handle/45568009512258031388 |