Formulating In-flight Service Strategy for Medium-and Long-Haul Flights Based on PZB Service Quality Gap Model
碩士 === 國立交通大學 === 工業工程與管理學程碩士班 === 89 === Formulating In-flight Service Strategy for Medium- and Long-Haul Flights Based on PZB Service Quality Gap Model Student: I-Jun LiuAdvisor: Dr. Shang Hwa Hsu Department of Industrial Engineering and Management National Chiao T...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2001
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| Online Access: | http://ndltd.ncl.edu.tw/handle/44369364170573183593 |