A Study on interactive Quality in the Technology-Based Service Encounters - Banking Services
碩士 === 國立高雄第一科技大學 === 行銷與流通管理系 === 89 === The service industries have been developed highly in recent years. It is worthy to gain competitive advantages through technology innovation. But it also brings some worries about the cost and benefit of technology innovation. Some service companies have to...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2001
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| Online Access: | http://ndltd.ncl.edu.tw/handle/21097558940229003634 |