A Study on the Factors of Internal Service Quality--Nurse for example

博士 === 國立中山大學 === 企業管理學系研究所 === 89 === The competition between product and service procedure is more and more alike. Because it is difficult to distinguish the differences between hospitals on both tangible product and service procedure, the most important is service of employee. The service of empl...

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Bibliographic Details
Main Authors: Yu-Hui Cheng, 鄭玉惠
Other Authors: Iuan-Yuan Lu
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/19369204871569167815