The Study of Mobile Telecommunications Customer Satisfaction in Northern Taiwan
碩士 === 國立臺北大學 === 企業管理學系 === 89 === This study applies: (1) to establish the service factors of mobile telecommunications and discuss the variance between customers; (2) discuss the satisfactory factors of mobile telecommunications; (3) discuss the relationships between service quality and customer...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2001
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Online Access: | http://ndltd.ncl.edu.tw/handle/21277796344511841639 |