The Study of Mobile Telecommunications Customer Satisfaction in Northern Taiwan

碩士 === 國立臺北大學 === 企業管理學系 === 89 === This study applies: (1) to establish the service factors of mobile telecommunications and discuss the variance between customers; (2) discuss the satisfactory factors of mobile telecommunications; (3) discuss the relationships between service quality and customer...

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Bibliographic Details
Main Authors: Hao-Chu Chiu, 邱豪柱
Other Authors: Wen-Hsien Chow
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/21277796344511841639