A Strategic Study on Service Quality and Patient Satisfaction of a Medical Center
碩士 === 國立陽明大學 === 醫務管理研究所 === 89 === Hospital Industry is under a tremendous pressure of the competition and reforming, especially since the national health insurance program was implemented 1995. Therefore, how to upgrade healthcare quality to increase patients’ satisfaction became to be a serious...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2001
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| Online Access: | http://ndltd.ncl.edu.tw/handle/47627206710702824449 |