A study on Using Kano''''''''s model to explore the quality of hospital service and hospitalized patients'''''''' satisfaction
碩士 === 元智大學 === 管理研究所 === 89 === Due to the pervasiveness of education and fast-developing technology and econo- my, medical knowledge and living standards have widely increased, which in turn elevates people''''''''s standards for hospital services...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2001
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| Online Access: | http://ndltd.ncl.edu.tw/handle/87682121582767082911 |