A Study of the Factors Affecting the Implementation of Customer Relationship Management in Internet Banking
碩士 === 國立高雄第一科技大學 === 資訊管理所 === 90 === With the rise and development of the Internet, the business environment becomes more and more competitive. In the past, the CSF (Critical success factor) of the business is the concept of production-oriented, by the time, the CSF of the business is transformed...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2002
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Online Access: | http://ndltd.ncl.edu.tw/handle/08987054698579887964 |