A Study of the Factors Affecting the Implementation of Customer Relationship Management in Internet Banking

碩士 === 國立高雄第一科技大學 === 資訊管理所 === 90 === With the rise and development of the Internet, the business environment becomes more and more competitive. In the past, the CSF (Critical success factor) of the business is the concept of production-oriented, by the time, the CSF of the business is transformed...

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Bibliographic Details
Main Authors: Tung-Ming Liu, 劉東明
Other Authors: none
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/08987054698579887964