Applying RFM model and Markov Chain in Customer Value Analysis

碩士 === 國立臺灣大學 === 商學研究所 === 90 === With development of information technology, relationship between enterprises and customers gets complex and prompt. Amid keen competition, resources allocation decision among customers become significant. To allocate resources efficiently and cut down waste of mark...

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Bibliographic Details
Main Authors: Hong yu-ping, 洪雨平
Other Authors: 郭瑞祥
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/39400770841878262471