A Voice of Customer(VOC) Oriented Engineering Change Evaluation System
碩士 === 國立臺灣科技大學 === 工程技術研究所自動化及控制學程 === 90 === Abstract The research aims to establish an analysis system to assist engineering change according to customer voice. There are many reasons causing engineering change. Among those, service cost and maintenance cost are two of the major factor...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2002
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Online Access: | http://ndltd.ncl.edu.tw/handle/62799529899086519863 |