The Establishment and Management on contract of Muti-functional Customer Service Center

碩士 === 中華大學 === 科技管理研究所 === 91 === Abstract With the popularity of Internet, consumer awareness and advanced information technology, the competition among enterprises forces a shift from product differentiation to service differentiation. Market competition has also expanded from regional...

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Bibliographic Details
Main Authors: Pi-Chou, Chan, 詹碧綢
Other Authors: Heng Ma
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/58558948576000991584