A Study on Mobile Value-added Service of Customer Satisfaction and Loyalty

碩士 === 長榮大學 === 經營管理研究所 === 91 === According to statistics information from the Directorate General Telecommunications, Ministry of Transportations and Communications (2002/Q3), Taiwan’s cell phone user rate has become top one in the world. However, due to users’ growth rate and voice’s contribution...

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Bibliographic Details
Main Authors: WANG JIUN JIE, 王俊傑
Other Authors: 曾信超
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/03454332417245728473