Continuous Improvement Based on ISO 9000 and Electronic Business: A Case Study
碩士 === 逢甲大學 === 工業工程學所 === 91 === The purpose of this paper is to study the transformation of ISO 9000 standard from 9002:1994 to 9001: 2000 versions in a liquid crystal display (LCD) manufacturer. Since customer satisfaction is a major item in the new standard, a questionnaire is designed to measur...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2003
|
Online Access: | http://ndltd.ncl.edu.tw/handle/81393374297701313064 |