客服中心委外服務之研究─交易成本之分析
碩士 === 國立政治大學 === 企業管理研究所 === 91 === Corporate which outsources the call center can reduce operating cost, but the transaction between corporate and call center outsourcing companies would generate much cost, including negotiation, keeping relation and monitoring companies. The cost mentioned above...
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| Format: | Others |
| Language: | zh-TW |
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2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/87141542401441132461 |