Gender Differences in Restaurant Customers’ Positive and Negative Responses
博士 === 國立交通大學 === 管理科學系 === 91 === With companies’ training programs, the front-line service providers still often find it difficult and feel frustrated to distinguish customer characteristics. Gender as a salient indicator could help employees feel much comfortable in their jobs and be able to prov...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/89465691256139175689 |