Design and Implement A Web-based Intelligent RMA System
碩士 === 國立交通大學 === 資訊管理學程碩士班 === 91 === Customer service is a very important aspect of Customer Relationship Management (CRM), and after-service constitutes a link in the customer service chain. RMA(Return Merchandise Authorization) is a kind of behavioral norm for the repair of international merchan...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/67248640253652803641 |