An Application of Quality Function Deployment to the Food and Beverage Industry-An Empirical Study on The Prague Restaurant in Kaohsiung-

碩士 === 國立東華大學 === 觀光暨遊憩管理研究所 === 91 === Over the last few years, researchers on hospitality business in Taiwan have witnessed an expeditious progress in the research field of service quality and customer satisfaction. However, most of the previous researches focused primarily on customers but did n...

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Bibliographic Details
Main Authors: Da-Yung Yu, 游達榮
Other Authors: Yueh-Hsiu Lin
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/39230791873811141789