The Development of the Customer Satisfaction Model and Customer Clustering for the Internet Stockbroker
碩士 === 南華大學 === 資訊管理學研究所 === 91 === The customer satisfaction have regarded as a tool in measuring the businesses service gap. The internet stockbrokers are rising industries so that there are few literatures of customer satisfaction of internet stockbroker. Lack of knowledge about customers prefe...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/13299807293426711737 |