Applying Two-factor Theory to Customer Satisfactoin- A Case of Retailing Store

碩士 === 國立臺北大學 === 企業管理學系 === 91 === The goal of this study was hoping that we could understand which of the quality factors were basic(which we called it hygiene factors) and which factors were satisfiers which we would give the management some suggestions of marketing strategy by discussing the dif...

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Bibliographic Details
Main Authors: Tseng Meng-Ping, 曾夢萍
Other Authors: 楊明璧
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/49097027962654871201