The measurable model of internal customer satisfaction:by the department concept
碩士 === 國立臺灣大學 === 商學研究所 === 91 === In current environment which changes so rabidly, quick response、flexibility and adaption are the essential capabilities. The competitive evolution also changed from competing on product value, to competing on service value, to competing on solution value or linked...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/01462124845008186955 |