A Study of Service Quality of Telecommunications with Quality Function Deployment
碩士 === 國立臺灣科技大學 === 工業管理系 === 91 === Since 1997, the mobile telecom industry in Taiwan has expanded rapidly to a liberalized environment. The growth rate of mobile telecom market is 878% in five years and the cellular phone has 106.15% of penetration. Therefore, the telecom market has more and more...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/17024328946834442704 |