A Research to Improve Customer Satisfaction from Activities of Customer Relationship Management-At Speedpost of Post Office
碩士 === 長榮大學 === 經營管理研究所 === 92 === Abstract The origin studies a main domestic and fast business of the China postal service of study, managing a standpoint from the customer’s relation, distinguishing with the operational process, marketing, and customer’s three interactive factors. As f...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/93803028396273202329 |